During the past few days, former CBS Evening News anchor Dan Rather has been the target of much hate for his assessment of the current state of the program he hosted for 23 years. But when one looks at what Rather said, HE hit the target with his comments while those throwing bitterness at him are clearly missing the point.
It all began the morning of Monday, June 11th, when Rather appeared via phone on MSNBC’s “Morning Joe” program, hosted by Joe Scarborough. When the topic of conversation shifted to the current state of the CBS Evening news, currently ranked third in the Nielsen ratings among the three network newscasts, Rather gave his honest opinion. In short, he felt the people at CBS have been “dumbing it down, tarting it up,” by having Katie Couric host the program. This comment is the one that has set most people ablaze. But I ask, what’s so wrong about what he said?
When Couric announced in May 2006 she was moving from NBC’s Today Show to the CBS Evening News, there was much hoopla– 98% of it from CBS. In a day and age where fewer people are getting their daily news from old media (network TV, radio, and printed newspapers), CBS felt it had to re-invent the wheel. Instead of a stodgy old man like Rather or Bob Schieffer sitting behind a desk with a map of the world behind him, here was a vibrant woman at the tail end of the Baby Boom age range. She would sit behind a desk, but she would also stand in front of green screens with a lot of eye candy in the form of nice graphics and really shiny colors zipping by. She would also introduce guest opinion segments called “Free Speech”, a rare (by today’s standards) editorial piece from today’s biggest celebrities.
The biggest re-invention though would be on the internet, where the newscast supposedly would have met with a larger audience through various innovations such as a Couric blog, on-demand “editor’s cut” versions of interviews, a rundown of that night’s newscast in the afternoon, and an on-demand one-minute newscast on the top stories of the day. With the new and younger face, and the hi-tech additions to the old-fashioned newscast, where would CBS do its research to see how this new newscast should be carried out? CBS decided to send Couric out on a nationwide “town hall meeting” tour in the summer of 2006, going through several major cities to see what the “average person” wanted in his or her nightly news. That would prove to be the biggest mistake by CBS.
Nowadays everything is title “MY” this or “YOU” that thanks in part to successful new media platforms Myspace and You Tube. As online technology and information gathering and dispersal fly miles ahead of traditional media, anyone who runs a TV or radio station, or a printed newspaper, is panicking to get in to the mix. CBS depended too much on the “average person” factor in shaping its new version of the nightly news. As the average person knows, yet major broadcast networks still fail to understand, is what works in Los Angeles doesn’t necessarily work in Chicago. The people who went out of their way to speak with Couric at one of these gatherings probably weren’t watching the nightly news that night. Do you see what I’m getting at? While a carefully molded group of likely young women were collected at meeting sites, the 60-something white males who are the network news’ bread and butter were at home actually watching the news.
Following these meetings, and some additional research from a demographic much younger than the one that watches network news now, CBS radically altered the nightly news. With Couric, it brought in the softer side of hard news. Unfortunately for the people at CBS headquarters, it didn’t bring in the hoards of people expected. Ratings for the newscast were excellent at first in September 2006, but by the end of October CBS had returned to its familiar third place in the ratings. The situation hasn’t improved much since then, as it has become painfully clear that people who watch the network news on a regular basis don’t want soft news coming from someone who spent 16 years interviewing celebrity chefs and fashion designers on the Today show. There’s a good reason why “hard” news segments last only five minutes on national morning talk shows– people who watch those shows want chatter and not news.
So I ask again, what did Rather say that was so wrong? In an attempt to beef up ratings, CBS spent on a ton of money to lure a morning show interviewer away from the competition, spent even more money promoting that interviewer, and tried to change the content of network news for a generation of consumers not brought up on Walter Kronkite or David Brinkley. From the view of an old hawk like Rather, this was CBS “dumbing down” and “tarting up” what he knew as network news from the 1960s and 1970s for the vastly different world of the early 21st century.
Network news ratings as a whole have continued to decline over the years, while most people under the age of 50 (and specifically under the age of 30) now get their news online in one form or fashion. CBS tried to bring the two different realms of media together and it hasn’t worked yet. To be fair to Couric and CBS, this experiment is only nine months old and any measure of success for any TV or radio program should be done over a year’s time.
Still, in the end, we may see CBS shift back to its traditional hard news delivery, and according to some insiders it may not be Couric delivering it after the 2008 presidential election. CBS will fall back in line, and the big three network news makers will still have a low-rated nightly newscast simply because there are enough people in their twilight years sitting in the recliner watching it.